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when we request the deposit, our customer disgree, what shall I do .

we never do 100% L/C, andour company regulated that we must request some deposit, because of that I lost many orders, what shall I do ?

Posted on 2013-02-14 23:29:07

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AskerRecommended You can try your best to make the buyer trust in your company . As now a days due to boom of scammers here many buyers afraid of 100 % advance payment . But if you are legitimate you can try to convince the buyer . regards

2013-02-14 23:29:07

Mister Mustafa Omer is right. small companies can do chemicals, If no trust in business it can go so far, i mean business relationship.,you sellers think once cut the leg, once the arm. give little bit way to go to your customer. it is impossible that your customer totally refused to pay deposit, One more thing. .chemicall products neaded high quality. they affirade thet you only make it qtty leave it qlty.

2013-02-14 23:29:07

Buyer is not serious, Dont waste your time. thanks

2013-02-14 23:29:07

I don't expect 100% advanced payment , because if I was an importer , I will also can't accept it. it's none of business our company is large of is small. I only hope to convince my buyer can accept the reasonable deposit . we can't do 100% L/C because we also have other orders, if we accept 100% L/C, we will fall into cash flow trouble.

2013-02-14 23:29:07

Same issue I'm having at the moment, I export cars from England and the client wants to do 100% LC, as far as we're concerned, if we put down a deposit, and the L/C is pulled back or he changes his mind what then?

2013-02-14 23:29:07

I think 100% LC at sight is very safe. Why don't your company agree to do that?

2013-02-14 23:29:07

Hi Linda, Chemicals and such products like  this products you are selling usually bought by a versy specific and known customers, it is not sold for public. It only bought by big chemical companies, manufacturers and labs, such products which sold usually in big quantities need further to mutual understanding and trust, it needs flexibility. In your case you loose customers because you asked them to pay 30% on advance, I think you can be more flexible with your customers, offer them a Letter of Guarantee against the 30% they are going to pay on advance, I beleive they can accept to pay 30% on advance, if they didnt accept although you offer them a Letter of Guarantee from your bank, this means they are not serious buyers would better not waste your time with them. Thanks.

2013-02-14 23:29:07
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