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Having a problem to chat with alibaba supplier

When I click on "I am on line chat now", the message board to the suppier cannot open, this has been very disappointing not to chat with a supplier when I needed, can you please help unlock this problem?

Posted on 2013-02-15 01:06:03

All Answers

ExpertRecommended we haven't come across such probelm, maybe you should contact the Alibaba service people directly

2013-02-15 01:06:03

ExpertRecommended Yeah, I also never face the above problem. Pls contact the alibaba service to get help.

2013-02-15 01:06:03

Check if you are using Internet explorer and also its signed in with TM.   TM works good with IE.   Cheers.. 

2013-02-15 01:06:03

Maybe You also have to get a TM and then you can chat with them directly

2013-02-15 01:06:03

Try unload the trademanager,download and set up again.

2013-02-15 01:06:03

Download and set up again is useful. i meet the problem also but was solve throught set up again.

2013-02-15 01:06:03